Privacy Policy

Veloxa Download Manager — the Windows app and its browser extension. Last updated: 27 September 2026.

We don't sell data, and we don't track what you browse or download.

Browser extension

• When you choose Download with Veloxa, click the video button, or a download starts while capture is on, the extension hands that link and the page it came from to the Veloxa app on the same computer, through the browser's native messaging. It is not sent to us or to anyone else.
• So that files behind your sign-in (for example your own Google Drive files) download too, the browser's cookies for that one link go along to the Veloxa app, which uses them only to request that file from the same website — as the browser itself would. They are never sent to us.
• It notices video stream addresses on the page only so that the video button can pass the right one to the app. Nothing is recorded or kept.
• Your on/off setting for download capture is stored in the browser's extension storage.
• The extension collects no personal data, has no analytics and makes no network requests of its own.

Desktop app

• Settings and updates. The app regularly asks our server for its settings (for example the ad-blocker lists) and for updates. It sends a random installation ID created on your PC and the app version, so we can count active installs and versions. The ID is not linked to your name, email or files.
• Downloads go directly from the website you download from to your computer. We never see what you download.
• Screenshot sharing (only when you press Share): the image is uploaded to our server so it can be viewed at its link. Anyone with the link can see it. It is kept until you delete it or it expires. If someone reports an image, we keep the reason they chose, any details they wrote, and a one-way hash of their IP address to stop repeated reports.
• VPN (only when you connect): the app sends the public key it created and gets an address on the VPN. We keep the key, the assigned address and when you last connected. We do not log the websites you visit or the traffic that goes through the VPN.
• Feedback (only when you send a bug report or feature request): what you wrote, the app and Windows version, your installation ID, your email if you give one, and — for bug reports, if you leave it ticked — the recent part of Veloxa's log (download links without their query part, and errors). It is used only to fix Veloxa and answer you.
• License (only if you activate a key): the key is checked together with your installation ID.
• Security. Our server sees your IP address with each request, as every website does. It is used to prevent abuse (rate limits) and is not stored with your installation ID.

Third parties

Our servers are served through Cloudflare, which processes requests to deliver and protect them. Report forms may show a Cloudflare Turnstile check. The app and screenshot share pages may show advertising when it is turned on; the ad provider's own policy then applies to those ads.

Your choices

• Turn off download capture in the extension's popup, or remove the extension at any time.
• Delete a shared screenshot from the app; it is removed from our server.
• Uninstalling Veloxa removes it and its browser connection from your PC.
• To ask about, or delete, anything linked to your installation ID, contact us at our contact page and include the ID shown in Veloxa → Settings → About.

Changes

If this policy changes, the new version is published on this page with a new date.